https://www.selleckchem.com/products/crt-0105446.html OBJECTIVE To analyze the implementation of a nursing care protocol for trauma patients before, during and after the flight. METHOD A cross-sectional quantitative study carried out in an aeromedical service, using a checklist with 106 care 79 before flight, 25 during, and 2 after flight. 97 patients were included in the study. RESULTS Most care (n = 59; 55.7%) was implemented, totaling 4,435, 1,480 and 192 cares performed before, during and after the flight, respectively. They stood out as unrealized care protect ears with ear muffler (n = 55) and avoid leaving the pulse oximeter exposed to the sun's rays (n = 22). The main reason for the non-performance was lack of appeal (n = 94). CONCLUSION Although most protocol care has been implemented, unrealized care compromises the quality of care, which requires the management of the service to provide more incentive to nurses and adequate resources for its implementation.OBJECTIVE To analyze publications regarding judicial demands related to the violation of the rights of the client who uses private health insurance in Brazil. METHOD Integrative review, from September to October 2017, of national character, with complete texts online, in Portuguese and English, published between 2012 and 2017 in the Virtual Health Library portal, excluding studies that were duplicated or with indiscriminate methodology. RESULTS The judicial demands were for medication (32%); ward hospitalization (11%); surgical procedures (9%); orthosis, prothesis and special materials (9%); others (9%); and diagnostic procedures, outpatient service, hospitalization in Intensive Care Units, food formulas and disposable diapers (30%). CONCLUSION The prevalence of legal disputes arising from the failure in providing health service by private health insurances was observed, which makes it easier for the administrators to identify the sought health products and services in order to reorganize the administra